SERVICE CLIENT
Frequently asked questions
Yes. Chainmachine provides FREE freight shipping on all orders within the United States.
All products are shipped via freight carriers and delivered curbside. The carrier will deliver the item to the nearest accessible point at your delivery address.
Order processing: 1–3 business days
Estimated delivery: 5–10 business days, depending on location and carrier
Delivery times may vary for remote areas.
Please inspect your shipment upon delivery.
 If there is any damage:
Note it on the delivery receipt
Take photos
Contact us within 48 hours
This allows us to file a freight claim on your behalf
We accept returns within 30 days of delivery.
Returned items must be:
Unused
Uninstalled
In original packaging
A 20% restocking fee applies. Return freight costs are the customer’s responsibility.
Yes. Chainmachine products include a 1-year limited warranty covering manufacturing defects under normal use.
No. Chainmachine does not provide installation services. We recommend using a qualified professional installer to ensure proper setup and safety.
We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Secure payment options available at checkout.
Contact Information – Chainmachine
Address:Â 2522 S Malt Ave, Commerce, CA 90040, United States
Email:Â contact@nationmachine.us
Phone:Â +1 386-351-0954
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
Yes. Many Nationmachines products are suitable for home garages, but we recommend checking ceiling height, power requirements, and space before ordering.
Chainmachine operates in the United States with a business address at 2522 S Malt Ave, Commerce, CA 90040. We serve customers nationwide with free freight shipping.
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386-351-0954
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